Opening/Unboxing Video

For orders over $200, customers must maintain an unboxing video for claims of non-receipt.  We maintain a copy for our records to ensure that we are providing quality checks during shipping. 

Returns 
Did you receive a piece that was damaged during shipment?

Most pieces can be easily fixed.

However, if a piece is beyond repair, you have 3 days from when you receive your order to report any missing or damaged pieces.

Please email 252bling@gmail.com

Please include your name, order #, and a photo of the damaged item. 

After the 3-day time period, no refunds will be given.

No exchanges are allowed.  Returns must be prior approved and shipping is at the expense of the customer.

Refunds

Refunds are processed for items that are not able to be fulfilled BEFORE the order is shipped.  The customer is able to have the option to substitute an item of their choice at the same price point, or to have the refund back to their original form of payment.  There is no refund available after items are shipped unless they are an approved return.

Cancellations 
Orders may be cancelled if a request to do so is submitted and acknowledged by us BEFORE the item is shipped. We try to process orders quickly, so your best chance of cancelling your order is by contacting us within one hour of placing the order. You can reach us via 252bling@gmail.com or message us through our Facebook page www.facebook.com/252bling Orders marked as "Shipped" cannot be cancelled.